Customer Services Executive

Job Description

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

Contact potential or existing customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Excellent knowledge of English

Cool-tempered and able to handle rejection

Language: English

Shift timings

Full time: 8pm to 5am

Saturdays and Sundays are off

After Completion of Six Months Period Agent will be entitled to the following Benefits:

Medical Coverage IPD (Hospitalization Coverage for Employee, Spouse and Children)

Medical Coverage OPD (Hospitalization Coverage for Employee, Spouse and Children)

Group life insurance