Supervisor Operations
Responsibilities
- Hiring, training, and preparing representatives to respond to customer questions and complaints and guiding clients regarding services or product utilization
- Ensuring representatives to understand and comply with all business objectives, performance standards, and policies
- Identifying operational issues and suggesting possible improvements
- Preparing reports and analyzing data to assist management as they determine call center goals
- Working with other supervisors and management team members to support representatives and maximize customer satisfaction
Apply For This JOB
Industry :
Functional Area :
Location :
Salary :
Negotiable
Gender :
Any Gender
Work Type :
Full Time
Age :
26-32
Education :
Graduate
Years of Experience :
4-5
Apply By :
20 of Nov 2020
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