Ali Shan
Profile URL Available.
Customer Services
Number One Tower Hotel
Summary
PROFESSIONAL EXPERIENCES
Customer Services in Burjuman Shopping Centre Dubai, U.A.E. (July, 2011)
Number one Tower Hotel suites Receptionist UAE (Jan, 2015 to 2020)
Experience
Customer Services - Number One Tower Hotel
2015 - 2020
I am highly motivated individual with over 5 years’ experience, with a variety of skills. My aim is to improve my skills and experience within a dynamic Corporation. I am flexible, have inter-personal skills, and am willing to learn new skills and work.
Greet clients and visitors with a positive, helpful attitude.
Resolve customer complaints via phone, email, mail, or social media.
Responding promptly to customer inquiries
Assist with placement of orders, refunds, or exchanges.
Answer questions about warranties or terms of sale.
Handle and resolve customer complaints.
Inform customer of deals and promotions.
Processing orders, forms, applications, and requests.
Ensure customer satisfaction and provide professional customer support.
keep records of customer interactions and transactions
maintain customer databases
Preparing weekly and monthly reports.
Alarm & Access Control System monitoring.
Customer Services / Info - Burjuman Mall
2011 - 2014
I am highly motivated individual with over 5 years’ experience, with a variety of skills. My aim is to improve my skills and experience within a dynamic Corporation. I am flexible, have inter-personal skills, and am willing to learn new skills and work.
Inform customer of deals and promotions.
Processing orders, forms, applications, and requests.
Ensure customer satisfaction and provide professional customer support.
keep records of customer interactions and transactions
maintain customer databases
Preparing weekly and monthly reports.
Alarm & Access Control System monitoring
Honours And Awards
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