Asjad Waseeq
Profile URL Available.
Resident Engineer
Inbox Business Technology
Computer Science
The University of Lahore
Summary
Resident Engineer at Inbox Business Technologies. Adept at resolving queries and addressing client support issues. Developed multiple programs and browser extensions for optimization and evolving with automation in LFR UMT project using Scripting languages. Strong background in project coordination and customer relations.
Experience
Resident Engineer - Inbox Business Technology
2018 - Present
- Monitor, Resolve and Manage incident tickets logged by client.
- Report software related bugs raised by client and assign issues on JIRA to developers and project stakeholders.
- Coordinate with client to register change requests and issue resolution progress.
- Coordinate with ground team to diagnose and troubleshoot hardware malfunctioning.
- Manage Mileage Reports of LFR UMT project.
- Update internal databases with information about technical/functional issues and useful discussions with customer.
Honours And Awards
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