Bipradash Halder
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Service Engineer
Modern Electrical Works Ltd (MEL Group)
Diploma
Northern University Bangladesh
Summary
• To work in the Service Engineer rule of Different local and multinational Organizations in Bangladesh are interested in according to the rules.
• Profound understanding and knowledge Service Department and Microsoft Word, Excel, PowerPoint, Outlook, Basic AutoCAD, Adobe Illustrator and, CS6.
Experience
Service Engineer - Modern Electrical Works Ltd (MEL Group)
2017 - Present
Job Responsibilities:
• Responds to customer complaints
• Evaluates and resolves problems of the customer
• Review findings to determine the solution to the problem that the customer demands
• Monitoring 40 service technician
• Necessary Service parts distribution
Key Achievements:
• Recruitment of 60 mid-level staff, dealing with disciplinary matters, recruitment, on-site Health, and Safety.
• Monitored 2 Junior engineers, 45 Technicians, and work with 10 vendors.
• A trained new junior engineer, technicians, and developed review and revised termination, grievances management, performance appraisal the service guidelines and, customer service
Honours And Awards
No Timeline To Show.