Md jakir Hosen
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Assistant Manager
Gentle Park
Masters of Arts
Titumir College
Summary
Experience
Assistant Manager - Gentle Park
2021 - 2024
RESPONSIBILITIES
-Assist the Retail Store Manager in planning and implementing
strategies to attract customers
-Coordinate daily customer service operations (e.g. sales
processes, orders and payments)
-Monitor and maintain store inventory
-Evaluate employee
performance and identify hiring and
training needs
-Communicate with clients and evaluate their needs
-Analyze consumer behavior and adjust product
positioning
-Handle complaints from customers
-Research emerging products and use information to update
th
e store’s merchandise
-Make sure all employees adhere to company’s policies and guidelines
REQUIREMENTS AND SKILLS
-Proven experience as a Retail Assistant Manager
or similar position
-Experience with recruiting and performance evaluation
processes
-Familiarity with financial and customer
service principles
-Good math skills with the ability to
create and
-Proficient user of MS Office (MS Excel in
particular)
-Leadership and organizational abilities
-Interpersonal and communication skills
-Probl
Cashier - Belmonte Fabrics ANd Mart Ltd.
2019 - 2020
- Excellent customer service skills, aimed at achieving customer satisfaction
- Provided excellent service to customers by promptly attending to their shopping needs, answering inquiries and resolving complaints.
-Completed customer transactions on the cash register.
-Checked markdown prices and arranged merchandise on sale on the shelves.
-Asked for customer’s identification for credit card transactions.
-Followed cash handling procedures strictly as per the company policies.
-Submitted weekly sales reports to the management.
-Assisted supervisors in attending to customers during peak hours to avoid waiting time for customers. Followed procedures and reported errors in retail pricing.
-Changed tapes and ribbons of cash register machines regularly to produce clear printed receipts.
-Ensured reduction of waiting time for customers by offering prompt service.
Cashier - Model Tamanna Pharmacy
2017 - 2018
Handle cash, credit or check transactions with customer .Scan goods and collect payments. Ensure pricing is correct .Issue change, receipts, refunds, or tickets. Pleasantly deal with customers to ensure satisfaction.
-Operate registers, scanners, and credit card/debit card terminals. Collect payments and bag purchases for customers. Keep the checkout area clean and orderly.
Accountant - Rolex Corporation - Import Business
2016 - 2016
Product month –end and year –end close process
Collect, analyze and summarize account information
Computer balance sheet, profit /loss statement etc.
Update accounts receivable n issue invoice
Update accounts payable and perform reconciliations
Assist with reviewing of expenses, payroll records etc.
Prepare and submit weekly /monthly reports
Assist with other accounting projects
Managing stock levels and making key decisions about stock control, protecting stock loss & wastage.
Overseeing pricing and stock control.
Honours And Awards
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