Gul E Bangish
Profile URL Available.
Assistant Manager CS
U Microfinance Bank
LLB
Peshawar University, Peshawar, Pakistan.
Summary
Experience
Assistant Manager CS - U Microfinance Bank
2019 - 2019
Assit the Manager with daily operations to include the development, analysis, and implementation of staffing, training, telemarketing, scheduling and reward recognition programed
Uses appropriate judgement in upward communication regarding department or employee concerns.
Teamleader CS - Zong Telecom
2009 - 2015
Provides continual evaluation of processes and procedures
Provides statistical and performance feedback and coaching on a regular basis to each team member.
Writes and administer performance reviews for skill improvement.
Ensures employees have appropriate training and other resources to perform their job.
Creates and maintains a high-quality work environment so team members are motivated to perform to their highest level.
Addresses disciplinary and/or performance problems according to company policy.
Assists the manager with daily operation of call center to include the development, analyses and implementation of staffing, training, telemarketing, scheduling and reward/recognition programs.
Uses appropriate judgment in upward communication regarding department or employee concerns
Supervisor OBU - Infospan inc.
2007 - 2008
Place calls to potential clients from computerized directory of Canada and US.
Perform Script (with necessary adjustments) to ensure consistency of sales program.
General between 5 to 15 sales lead per day.
Communicate any problems, concerns or questions to supervisor or quality control.
Honours And Awards
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