Muhammad Usman
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Takaful Manager
Dawood Family Takaful
MBA
The Superior University Lahore
Summary
Result orientated, well networked with an influential approach to achieving sales, business and market development
Currently working with Dawood Family Takaful (Pvt)Ltd as a Takaful Manager.My responsibility and duties includes marketing and sales of the company products and services to the corporate clients with satisfaction.Coordination and negotiations with clients. Successfully developed major clients for a good business relationship and meet the monthly sales targets as well.Have a handy experience to deal with existing and new costumer to give them quote to delivery of the product according to the company procedure and policies.
Experience
Takaful Manager - Dawood Family Takaful
2018 - Present
Dawood Family Takaful is second largest private Takaful (Islamic way of insurance) operator with head office located in Karachi Pakistan. It is a member company of First Dawood Investment Company with more than 40 branches in all major cities of Pakistan. The company is regulated by Securities and Exchange Commission of Pakistan.
Duties are Includes:
• Develop positive working relationships with clients
• Approach clients via cold calling and direct mail to inquire about their Takaful plans situations and future needs
• Deliver policy proceeds after a claim is filed and approved
• Communicate with Insurance Adjusters about the life cycle of each claim
• Explain the differences in policy specifics so clients can make informed decisions about their purchases
• Assist with obtaining underwriting approval
• Respond to clients’ questions and complaints
• Follow up with clients after initial meetings or conversations
• Participate in continuing education programs in both insurance and sales
Sales & Marketing Executive - PackTech(Pvt)Ltd
2016 - 2017
PackTech(Pvt)Ltd is a Rotogravure Printing, packaging and Digital Cylinder Engraving company located in Lahore
Duties and Responsibilities Includes:
• Implementing company’s agreed policies.
• Building profitable relationship with the Clients, Interacting potential client frequently, developing winning
strategies and strategic decision making.
• To attend all sales problems by either taking action within the authority or referring them to Management with
recommendations.
• To coordinate with all departments for the production of client’s required Packaging and dispatch after complete
documentations.
• To access & analyze quality complaints and suggest remedial actions.
• To report market condition & competitors activities to Management.
• To handle complaint forms raised by customers and mark to the concerned department for solution.
• To fulfil the responsibility of Payment recovery.
Honours And Awards
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