Noman Mansoor
Profile URL Available.
Technical Manager / MS CRM Techno Functional Consultant
Dynamics Business Solution
Master Of Computer Science
University of Karachi
Summary
Over 11 years’ experience in Microsoft Technologies and exclusively 8 Years hands-on experience on Microsoft dynamics CRM 2016/2015/2013/2011/4.0 with implementation of five Microsoft Dynamics CRM projects end to end covering each feature/Module of Microsoft Dynamics CRM.
Having in-depth practical knowledge of all modules and features of Microsoft Dynamics CRM and also have good exposure in other areas of project execution like Customer facing, Requirement gathering and analysis, Consulting, Solution Designing, Documentation, Implementation, Development and support of Business Solutions.
Create and develop Microsoft Dynamics CRM Custom parts (Plug-in, workflow, data migration, email integration, new web forms, sitemap & Ribbon, ISV Customizations) to plug in into out-of-the box of MS CRM Solution. Implemented the Out-of-Box features of MS CRM 2015/2013/2011/4.0. Experience of integration CRM with internal and external applications. Experience of SharePoint development/Customization & Integration with MSCRM. Strong experience to use C#, Jscript, HTML, SQL, MS CRM SDK Tool, Data Migration for Microsoft Dynamics CRM customization parts.
Experience
Technical Manager / MS CRM Techno Functional Consultant - Dynamics Business Solution
2017 - Present
• Leading in the design and architecture sessions with the clients, gathering and documenting business processes and requirements for the project
• Assisting with architecting the CRM system, related customizations, portals, and reports to model the client’s organizational process
• Advising customers on best practices for CRM, development or integration processes
• Writing technical specifications for planned work
• Creating data migration and integration mappings
• Mocking up specifications for our overseas development team, and facilitating the completion, testing and deployment of development projects.
Team Lead / MS CRM Techno Functional Consultant - TEG Consultants
2016 - 2017
• Manage the quality of the code being developed by the developers.
• Delivering a relevant technical solution.
• Estimations of the development components required for the entire solution.
• Work with the project manager to support project plans and correct resource and time allocation.
• Support the entire development methodology process.
• Responsible for the technical governance for the project.
• Primary escalation resource for technical issues.
• Support the Technical Lead with estimations relating to the specialized areas or components
Sr. Solution Developer - ESOLUTION DYNAMICS
2012 - 2016
• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
• Collaborated with Sales and Marketing teams, external ad agencies, third-party technology distributors to facilitate communication for successful project launches.
• Using our functionality templates for banking CRM, develop ISV version of MS Dynamics CRM application for vertical markets.
• Performing analysis, design and development of new product features
• Creating vision and scope documents, functional specifications, design specifications, test plans/cases and other supporting documentation
• Documenting solution functionality
• Setting up and maintaining internal development and test environments for MS Dynamics CRM
• Mentoring other team members on system functionality and technology
• Performing technical readiness and implementation assessments
• Installing and configuring ISV version of Microsoft Dynamics CRM application
• Creating specifications to meet implementation requirements
• Performing analysis and mapping of customer data and build import processes for client data feeds
• Planning and executing integration and user acceptance testing
• Providing customer support during the initial installation, including diagnosing, troubleshooting, and repairing system issues
• Instructing customers in the operation and maintenance of the system
• Contributing to sales assists, technical assessments and business case development across multiple prospects in various stages of the sales cycle
• Playing a role in customer/prospect proposals by providing expertise in identifying, evaluating, scoping, and developing technical solutions and procedures that meet user requirements
• Develop integrated applications with SharePoint & Independent Dot Net applications
• Create K2 work-flows, web controls, web parts, master pages & handling security module.
Honours And Awards
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