
TAHIR MUHDI UL DIN
Profile URL Available.
Communication Officer (Network Operation Center)
Punjab Safe Cities Authority
MS Computer Science
Riphah International University
Summary
I am a dedicated person who wants to utilize my skills and experience to advance my career both traditional and modern approaches.
An experienced IT professional with a strong interest in projects that require both conceptual and analytical thinking. Always eager to learn more tricks from anyone regardless of the industry they are working in.
Experience
Communication Officer (Network Operation Center) - Punjab Safe Cities Authority
2018 - Present
● Communication Officer-Network Operation Center of Punjab Safe Cities Authority
o Network operational sites monitoring by using NMS E-Sight for follow up of offline/critical sites and cameras, troubleshooting problems, detailed analysis and historical data.
o Configuration & Installation of Network devices.
o Support and engage in “Root Cause Analysis” for issues and facilitating information requests to various stakeholders.
o Share RCA to all stakeholders after resolution of issues.
o Manage LAN/WAN devices and related transport medias with knowledge of OFC media.
o Follow escalation matrix to escalate critical issues.
o Monitoring NET-ECO field sites software for battery status, power alarms and back up time.
o Monitoring of e2e reachability from remote sites to aggregation and dr site and resolution of network related alarms
o Monitoring NET-ECO UPS-PS for follow up of offline/critical ups batteries of PS.
o Follow up with vendor regarding issues related to network.
o Performed sat (site acceptance test) with vendor.
o Sharing report daily with all stake holders regarding network.
o Site visit for troubleshooting purpose.
o Engaging internal and external stakeholders to resolve network related issues.
Lecturer of IT (CTI) - Goverment Islamia Civil Lines College Lahore
2017 - 2018
● Lecturer-IT, Government Islamia College Civil Lines LHR (CTI). (Nov 2017 till April 2018)
o Database management system
o Object oriented programing
o Introduction to computer
o Admission & examination management
Honours And Awards
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