Wajahat Hassan- Executive NOC Engineer- 4B Gentel International

Wajahat Hassan

Public Profile URL: https://www.careerz360.com/profile/wajahat-hassan

Executive NOC Engineer

4B Gentel International

MS Electrical Engineering

Institute of Space Technology, Islamabad.

Summary

Seeking a challenging position, to apply my knowledge gained during studies and Job, in a reputed Organization that utilizes my skills and provides me facilities to grow as a professional and enhance my knowledge and communication skills.

Experience

Executive NOC Engineer - 4B Gentel International

2015 - Present

Traffic monitoring, Timely Analysis & Ensuring QoS.
Extensive coordination with carriers for reported issues. Trouble ticket, follow-ups from with carriers, emails/phone/sms/Skype etc.
Examines services supplied both by incumbent carriers and newer customer/vendors, and focuses to monitor and troubleshoot their issues regarding ASR, ACD, and Call failure etc.
Coordination with SBC (Nextone) and Soft switch (MVTS) vendors to resolve system issues, Providing streamline operations and assist customers.
Developing new strategies and policies with regards to implementation on the switch that could lead to network optimization and pro-active response on part of the switching team.
Performing all the maintenance activities which include switch backup, switch upgrade etc.
Also providing support to Commercial and Billing department to resolve minute disputes and routing issues.
Coordination with all international carriers based on LDI services (TDM & VoIP).
Basic Linux Operations on switches.

Executive Engineer-Voice Operations - Wateen Telecom

2015 - 2015

Data configuration for Voice interconnect to the other operators based on No 7 signaling (ISUP over TDM)
Coordination with all international carriers based on LDI services (TDM & VoIP).
Working on different nodes of SONUS (PSX/GSX/SGX/NFS/EMS).
Hands on Experience of Nextone SBCs.
Call testing on Specific E1/Channels.
Applying Auto block Limit / Call Admission Control Limit.
Capturing / Analyzing SIP Traces.
Coordination with LDI Carriers for solving their issues related to ROUTING, Call failure, ASR, ACD, Call quality etc.

Network monitoring and reporting for level 1 of both RAN and Packets.
Coordination with field engineers of different regions all over the Pakistan to troubleshoot and root causes the field issues.
Remote commissioning of WiMAX base stations(boot strapping, software up gradation etc)
Alarm analysis using Motorola’s Portal EMS.
Cisco ME3400, 3750 switch and 6513,6509,7206,7609,7606,7613,12816,12410 routers traffic utilization analysis using Cisco Cacti Server and Level-1 troubleshooting.

Honours And Awards

Paper Published Internationally : Paper Published Internationally

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