CRM Creative Content Associate

Job Description

Primarily responsible for the for-content creation for CRM channels - Email and Push Notification

Take ownership of Message Center, Email & Web Push channels.

Develop static and interactive email templates and ensure that email templates are up to the standards for multiple devices

Work closely with the design team for deliverables daily and ensure the communications and designs are up to relevant channel standards and error free.

Attention to detail and accuracy is a must

Optimise channel segmentation and communication to personalise content

Deploy A/B testing plans & analyse outcome to optimise content across channels

Broadly responsible for coordinating with other CRM associates to align on the multi-channel strategy and maintain a coherent strategy about other CRM engagement channels

Serve a supporting role in execution of operational tasks if required.

Requirements

One year of work experience

Ability to adapt to new systems and technologies

Comfortable working independently

Strong accountability and ownership values

A problem solver with good time management skills

Competencies

Technical

Analytical

Communication

Initiative

Team Player

What we offer

International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.

A platform to learn from Alibaba’s world-leading ecosystem

Rigorous training and exposure in team management, leadership, business analytics, and operations.

An opportunity to train the next generation of business leaders

Competitive salary and incentive package

Health & Medical insurance