Hub Manager (Janakpur)

Job Description

Manage the daily operations of all of the hubs.

Conduct regular standup meetings and training session with the DEX heroes regarding delivery SOP, failed delivery reason tagging and ground issue faced by DEX heroes.

Closely monitoring the performance of DEX heroes via dashboard

Customer handling and issue resolution

Financial Reconciliation and package reconciliation

Maintain Daily inhouse record of pending shipment held at hubs

Communicate daily with feeding facilities to ensure a proper plan is set

Optimize member experience by managing flow throughout the hub

Serve as a leader of Daraz Culture and Values at the hub

Key Benefits

An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams

Work closely with country and group level management to build e-commerce in Nepal

Hands-on experience in leading a team and growing a business

Other Specification

Bachelors' degree with 2 years’ experience in relevant field. Master's Degree is preferable

Should have good communication skills in order to present ideas effectively

Exceptional analytical and decision-making skills

Excellent time management and organizational skills

Should be a good team player with proactive nature

Importantly, we look for someone who will live by our values that define everything we do:

Continuously Innovative

Generosity of Spirit

Deliver on our Promise

Make It Personal