Product Operations Specialist

Job Description

Support the product team and act as the primary product and support specialist for Daraz

Escalate local issues/bugs identified by relevant cross-country (regional) teams

Streamline process between business and product team and define/refine SOPs

Liaison product improvements for Daraz Nepal with regional product team

Create and conduct product training sessions to educate users and stakeholders regarding products and platforms

Work on cross-team projects and processes to improve efficiency and provide seamless operational processes within the product team

Provide weekend / campaign day support for any configurations, issues and process management

Requirements

At least 3 years of experience in Product Management or Project Management with strong understanding in Data Analysis / Management, comfortable with data (SQL Experience preferred)

Proven skills in handling project management tools like JIRA and Trello, where strong documenting skills is a must

Experienced with unit testing and end-to-end testing Strong problem-solving and debugging skills

Strong communication and teamwork skills

Bachelor’s degree in Computer Science / Business Analytics or related field or equivalent experience

Competencies

?Decision-making

Analytical

Communication

Initiative

Team Player

Benefits

International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.

A platform to learn from Alibaba’s world-leading ecosystem

Rigorous training and exposure in team management, leadership, business analytics, and operations.

An opportunity to train the next generation of business leaders

Competitive salary and incentive package

Health & Medical insurance