Front Desk Officer

Must maintain the following responsibilities at the front desk:

Greet clients and visitors with a positive, helpful attitude.

Visitor’s register- writing material- phone directory

Maintain a proper record of visitors ensure attendance of staff and communicate the same to hr manager/ administrator receive phone calls, take messages, and redirect calls to appropriate offices·

Receive letters, packages etc.

Maintain a record of the same in a separate register and distribute them according to the addressee/ laid down policies.

Competency in Microsoft applications including word, excel, and outlook.

Scheduling appointments.

Take up other duties as assigned strictly abide by rules and regulations of the organization.

Serves visitors by greeting, welcoming, and directing them appropriately.

Notifies company personnel of visitor arrival.

Answering phones in a professional manner·

Provide excellent customer service.

Keep front desk tidy and presentable with necessary material (pens, forms, paper etc.)

Consistent, professional dress and manner.

Able to contribute positively as part of a team, helping out with various tasks as required.

Qualification and Skills

Graduate / Bachelor’s Degree or higher

Proven 3-5 years’ experience as front desk representative

Familiarity with office equipment

Good knowledge of MS Office (especially Excel and Word)

Hospitality and Pleasant personality.

Excellent written and verbal communication skills.

Good organizational and multi-tasking abilities

Customer service orientation

Salary: Market Competitive

Skills

Front desk management

Staff management

Client dealing