Branch Manager

Branch Manager responsibilities include:

• Directing all operational aspects including Insurance / Takaful, Customer Services, Human Resources, Administration and Sales in accordance with the Life Insurance objectives

• Providing Training, Coaching, Development and Motivation for Insurance / Takaful personnel

• Developing forecasts, financial objectives and business plans

Job brief

We are looking for a talented Branch Manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Responsibilities

• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales

• Assess local market conditions and identify current and prospective sales opportunities

• Develop forecasts, financial objectives and business plans

• Meet goals and metrics

• Manage budget and allocate funds appropriately

• Bring out the best of branch’s personnel by providing training, coaching, development and motivation

• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities

• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs

• Address customer and employee satisfaction issues promptly

• Adhere to high ethical standards, and comply with all regulations/applicable laws

• Network to improve the presence and reputation of the branch and company

• Stay abreast of competing markets and provide reports on market movement and penetration

Requirements

• Proven branch management experience, as a Branch Manager or similar role

• Sufficient knowledge of modern management techniques and best practices

• Ability to meet sales targets and production goals

• Familiarity with industry’s rules and regulations

• Excellent organizational skills

• Results driven and customer focused

• Leadership and human resources management skills

• Excellent organizational skills

• Results driven and customer focused

• Leadership and human resources management skills