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Learning Content Creator
The Division
Outdoor Power Equipment- OPE is a group within Constellation Dealership. It is recognized as the leader in business management software for Outdoor Power Equipment dealers. Constellation Dealership provides a suite of market leading Software products designed specifically for dealerships. Over 2,000 dealerships across North America, United Kingdom, Ireland and Africa, rely on one our products to make their dealership more successful. We are a wholly owned subsidiary of Constellation Software Inc. Constellation Software is a leading provider of software and services to a select group of public and private sector markets. Constellation, manages and builds industry specific software businesses which provide specialized, mission-critical software solutions that address the needs of our customers.
The Position
As our first Learning Content Creator within OPE Group, you will collaborate closely with customer service teams to identify and develop content that effectively helps our customers master our software. You will be responsible for producing this technical content across various formats (articles, videos, presentations, etc.) to accommodate different learning styles.
To be successful in this role, you must have passion for writing, editing and creating educational content, as well as the drive to execute projects from start to finish. You should enjoy working with different teams and juggling multiple projects within tight timelines.
Key Responsibilities
• Write or edit technical articles for non-tech-savvy audience
• Produce videos (including script writing, voiceover and editing)
• Refine presentations developed by our internal subject matter experts
• Continuously update and expand our Knowledge Base to ensure its content remains current
• Collaborate with internal subject matter experts to ensure content accuracy
• Coordinate with internal stakeholders to establish and monitor content production plan
Job Qualification and Requirements:
· 5+ years of diverse content production experience at a B2B software company
· A self-starter able to work with minimal day-to-day supervision
· Excellent verbal and written English communication skills
· Ability to put yourself in the shoes of your audience
· Multitasking and time management skills with great attention to detail
· Strong project management skills
Exciting Benefits we offer:
• Market-leading Salary
• Medical Coverage Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment
for more details, contact us at
kejaz@contour-software.com
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