Assistant Project Officer (Help Desk), General Food Assistant, HCMP
Job Responsibilities
- Receive all sorts of complains positively at Help Desk.
- Assist the beneficiaries to solve all kinds of common problems instantly.
- Write down all the complaints of the beneficiaries, then send the complaint referral template to Project Officer / Project Officer - M&E for WFP feedback.
- Provide right information to the beneficiaries.
- Provide information of any irregularities to the concerned authority/ line Manager
- Write down referral issues at WFP template (see annexure 4) and send to PM / PO-M&E for onward submission and resolutions.
- Assist Project Officer in database updating, master roll preparation and necessary documentation.
- Assist in schedule preparation and data analyzing for assessing commodity requirement.
- Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme's goals on safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.
- Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
- Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
Experience Requirements
- At least 1 year(s)
Additional Requirements
- Commitment to an understanding of BRAC core values and principles.
- Good communication, stakeholder management and negotiation
- Able to work under stress with minimum supervision
- Proficiency in Microsoft programs i.e. Excel, Word, and PowerPoint etc
- Reporting and documentation skill.
- Person with disability are encouraged to apply
Apply For This JOB
Industry :
Functional Area :
Location :
Coxs Bazar , BANGLADESH
Salary :
Negotiable
Gender :
Any Gender
Work Type :
Contract
Age :
18-60
Education :
Graduate
Years of Experience :
0-1
Apply By :
11 of Jan 2022
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