Manager - Operation

Responsibilities & Context

Job Location: Foy's Lake Complex, Chattogram.

Look after the overall operational activities of Sea World, Foy's Lake Complex. Monitor timely performance of the assigned job by the employees. Monitor the operation of Restaurant, Canteen, Hotel, Bunglows, Kiosk, Store, Kitchen and other Food stuff preservation & preparation areas to ensure maintenance of proper hygiene and tidiness. Closely monitor smooth operation of all Rides, Boats, Generators, KIOSKs and ensure proper and regular maintenance. Monitor & ensure operational safety of every Ride and Boats and other equipments of the park. Study the Visitors Comment Register on regular basis and suggest appropriate action on visitors' comments/ideas/complaints etc. as deemed appropriate. Occasionally talk to the general visitors personally to know about their impression and comments about our Park, Product & services.

Monitor & ensure strict compliance of all operations related policies & procedures across the Park.

Contribute management to maintain close contact & effective liaison with different govt./semi- govt./private organizations on various issues.

Ensure maintenance of cleanliness, tidiness & hygienic environment of the operational areas of the park at all times.

Contribute management of FLC in maintaining proper safety & security of the Park.

Monitor punctuality and attendance of park employees.

Ensure proper hygiene and quality of food and services in the staff canteen.

Maintain checklist of all Rides, Boats, Equipments, Machineries, Generator and other relevant items for proper monitoring of repair, maintenance and smooth functioning.

Ensure obtaining and time to time renewal of all licenses/permission/certificates from the concerned govt. authority required for operation of the park.

Motivate and boost-up morale of the employees of operational department through close interaction and briefing their contribution to the park operation.