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Case Manager- Social Services
Job Responsibilities
- Manage and provide need-based social protection services for the survivors of Ashshash project following project modality, principles, and guideline.
- Conduct thorough 'Needs-Assessment' to identify the types of social services contextually required by the survivors.
- Support to identify and map the public and private service-providers within the working areas, to avail the relevant social and economic support-services for the survivors, directly or indirectly.
- Establish a strong referral network within the working areas, with the public and private service providers.
- Support psychosocial counselling services in collaboration with psychosocial counsellors and ensure trauma counselling services through referral.
- Support Ashshash's SRP-Prottyashi and Career Counselors with ongoing counseling services to motivate and develop socioeconomic pathways of successful reintegration.
- Demonstrate sensitivity towards the survivor's trafficking contexts, gender-specific issues, and residual trauma, when communicating with the survivors.
- Maintain working relationship with activists, youth and peer groups, community-based organizations (CBOs), and community leaders, within the working areas, to effectively identify survivors, and work to ensure their sustainable reintegration;
- Demonstrate the ability to uphold Winrock International and Prottyashi's 'Code of Conduct' and 'Do No Harm' policy, whilst working directly with the survivors to ensure their successful reintegration;
- Demonstrate the ability to uphold confidentiality of information when working with each survivor;
- Ability to maintain detailed case-systems for each survivor (i.e. case studies) to make and publish reports, and support the Prottyashi program teams with prompt assessment of survivors' contexts;
- Provide support to ensure baseline, mid-line, and final evaluations are conducted accurately, considering Winrock International's and the donor's requirements; and
- Other duties, as assigned.
- Organizational values and norms towards Safeguarding and PSEA
- Prottyashi is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation, abuse, lack of integrity, and financial misconduct, and expects staff to promote the welfare of children, young people, and adults at all times. Prottyashi expects all staff and volunteers to share this commitment through our Code of Conduct. We place a high priority on ensuring that only those who share and demonstrate this commitment are recruited to work with us.
For more info, please contact at career.prottyashi@gmail.com
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