Responsibilities
In this role, you will be responsible for all the activities related to Cash & Collection domain.
. In this role you will be responsible for coordinating and finalizing process execution/documentation at their level.
. Supervise and Ensure timely execution of tasks in Payments & Deposits area in Retail Banking which are essential and complex in nature
. Audits data transactions and takes/makes client call and responsible for adhering to defined performance level parameters (efficiency, quality etc.)
. Assist the Team Leader with closing changes in documentation with process and responsible for MIS tracking
. Identifies problem through audits or process feedback.
. May assist the Team Leader in a multi shift environment as a single point of contact.
Qualifications we seek in you
Minimum qualifications
. Graduation (B. Com preferable)
Preferred qualifications
. Prior-experience in Retail Banking/Mortgage or Finance industry
. Good Interpersonal Skills
. Ability to learn ERP systems
. Good analytical and problem-solving skills
. Proficient in MS Office skills including MS Excel
. Good conceptual knowledge and experience in tax activities preferred
for more details, contact us at
hr.helpdeskexit@genpact.com