Responsibilities
. Set up customers investment account, post issue services, and asset management
. Effectively analyze and decision fraudulent claims by using various applications
. Work and operate in a high volume and tight timeline environment to meet Service Level Agreements
Qualifications we seek in you!
Minimum qualifications
. Candidate should be open to working on weekends
. Candidate should be ready to stretch beyond shift hours to complete the volumes (Same day TAT driven process)
. Typing speed should be 30 WMP without errors
. Candidate should not have any long leave planned for the next 6- 8 months
. Basic Knowledge of banking, mutual fund, shares
. Basic Communication Skills (Writing Emails)
. Relevant work experience
Preferred qualifications
. B.com
. Should be willing to work overtime and work on weekends
. Good analytical skills and strong customer focus
. Good interpersonal skills and ability to work independently
. Demonstrated ability to work with limited supervision
. Voice Level: 3A level
. Experience with good typing skills, banking knowledge and MS Office Knowledge
for more details, contact us at
hr.helpdeskexit@genpact.com