HC & Insurance Operations Senior Associate

Requirements for this role include:

Both Under Graduates and Post Graduates can apply.

Excellent communication (verbal and written) and customer service skills.

Able to work independently; strong analytic skills.

Detail-oriented; ability to organize and multi-task.

Ability to make decisions.

Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

Required computer skills:

must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications.

Demonstrate strong reading comprehension and writing skills.

Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills.

Ability to work in a team environment.

Handling different Reports - IGO/NIGO and Production/Quality.

To be in a position to handle training for new hires

Work together with the team to come up with process improvements

Strictly monitor the performance of all team members and ensure to report in case of any defaulters.

Encourage the team to exceed their assigned targets