Sr Product & Operations Associate

Job Description

Manage onsite (web/app) communication (banners, push notification, search word, digital payment pages) relating to prepayment

Manage onsite promotion rules

Report generation and sharing with partners

Initiative to improve prepayment success rate

Support on coordination and collaboration to achieve departmental KPI

The best candidate will be:

Checking for update in the client social media channels

Coordinating with Admin team to get the MOU's signed

Monitor payments channels and prepare reports.

Work to incorporate and implement best practices for the Payments Channel

Work with cross-functional department and leads to plan for the progress and implementation of Payments.

A smooth talker; interpersonal skill (Speaking and Writing) and analytical skills.

Tech enthusiast; should understand technical terms with ease and must be passionate about tech stuff

Always on the phone; must love to talk to people on the phone and connect

Bold; should be able to display confidence and take charge of situation, not hesitant to say "I will get back to you on this" for topics not sure about

Think out of the box and Identify new areas of growth or service improvement within or beyond the scope.

Drive collaboration and positive relationships between functions within Daraz in order to meet common business goals while sceptic enough to challenge current existing processes for better outcomes.

Benefits:

An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams

Work closely with country and group level management to build e-commerce in Nepal

Hands-on experience in leading a team and growing a business

Five days working week (Monday to Friday)

Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up

Other Specification

Minimum Bachelor’s Degree with at least 1 yr of experience ( preferably Master's in Management or relevant background )

Previous experience on ecommerce site and have knowledge on payment and partnerships

Additional training or certifications in MS Office (especially Excel), Communication, Marketing, Sales is desirable

Good communication skills both written and verbal

Any other additional certifications or training in areas that would lead to being a better more well-rounded professional is desirable

Must possess 2 wheeler and valid driving license

Importantly, we look for someone who will live by our values that define everything we do:

Continuously Innovative

Generosity of Spirit

Deliver on our Promise

Make It Personal