Customer Service Officer - Embilipitiya

• The Softlogic Group is a diversified conglomerate employing over 11,000 employees in both Sri Lanka and Australia with an annual turnover of approximately LKR 82.6 Billion. The Group is entrenched in leading growth sectors of the economy including Retail, Healthcare, Financial Services, Leisure and Property, Automobiles and ICT.

• Responsible for responding to all telephone calls and emails, analysing the customer problems and inquiries to provide the necessary solution within a shorter period of time. Provide effective customer service and product-related information to each visiting customer. Take ownership and follow-up until the job assigned is successfully completed. Assist the customer on how to use the products and achieve monthly assigned sales targets productively.

• Should possess of GCE A/L Examination with a 03 simple passes.

• School leavers are encouraged to apply.

• Good command of English and Sinhala languages, both oral and written.

• Ability to speak in the Tamil language will be an added advantage.

• Should be familiar with MS Office package (MS Word, Excel, PowerPoint and Outlook).

• Age should be below 30 years is a must.