Customer Service Officer, Cash & Service Desk

Job Responsibilities

• To greet and cater smooth customer services to all customers enter into the cash service counter.
• To receive all sorts of cash deposits like account deposit, bill payment, remittance etc.
• To make Payment in due course of all sorts of open cheques over the counters.
• Counting, sorting and packeting of currency notes of all types of denominations as per circulars/guidelines of Bangladesh Bank.
• To record and maintain cash registers, vault register, counter, vault & cash transit insurance both in CBS and Manual.
• To maintain AML and other cash related compliance as per Regulatory Guidelines in Cash Operations.
• Front line services on any query from customers end.
• Any other work as and when assigned by the Branch Manager.
• Leading and development of Team.

Employment Status

Full-time

Educational Requirements

• Master's in Business, Bank Management, Economics or any relevant subjects from leading business school/University. No third division in academic records.

Experience Requirements

• At least 2 year(s)