Customer Service Officer, General Banking

Job Responsibilities

• To provide support to the branch by providing general banking functions for servicing customers in accordance with the high standards of service quality of the bank.
• Account opening by ensuring compliance of Laws and Regulations, Regulatory requirements and internal policies and SOP.
• Issue check books, Debit Cards.
• Issue, Payment and Encashment of Fixed Deposit/DPS/PSS/Sanchopatra etc.
• Issue Payment Order.
• Services under BACH (Clearing & BEFTN).
• Provide remittance services (local & inward), locker services.
• To act as the primary contact person and resolves operational issues.
• Any other work as and when assigned by the Branch Manager.

Employment Status

Full-time

Educational Requirements

• Master's in Business, Bank Management, Economics or any relevant subjects from leading business school/University. No third division in academic records.

Experience Requirements

• At least 2 year(s)