Intern- IT Support
Job Responsibilities
- Preparing computers comprised of operating system installation and basic setup.
- Providing technical assistance to staff and customers on hardware and software-related issues
- Initial troubleshooting for LAN connectivity and Wi-Fi network and problem escalation.
- Checking LAN and IP PBX connectivity points for users in case of failure and applying troubleshooting.
- Coordinating with IT vendors to collect quotations for IT assets and IT consumables.
- Following up with vendors for timely and proper delivery of IT products.
- Supporting to keep track of project IT assets.
- Supporting the admin unit to tag and verify the IT assets properly.
- Providing support in case of printing interruptions
- Arranging and preparing limited security setting workstations for candidates in case of on-premises written interviews for recruitment.
- Providing IT support in case of online interviews as required.
- Basic support for Online collaboration tools and application support
- Support to arrange IT resources at the venue during the workshop.
- General IT support to run a conference properly.
- Supporting to configure email or other required apps on smartphones.
- Supporting to install and configuring online collaboration apps in smartphones (Microsoft Teams, skype for Business, zoom, OneDrive)
- Supporting country office finance and administration unit for digitizing paper documents.
Additional Requirements
- Age at least 21 years
- Six months to one year experience in the information technology field is preferred.
- Good understanding of basic computer hardware and software applications.
- Well versed in Microsoft Operating systems, and Office 365 applications: Outlook, Word, Excel, PowerPoint, OneDrive, Microsoft Teams.
- Good understanding of computer networks.
- Strong problem-solving skills and a willingness to learn.
- Effective communication and interpersonal skills.
- Ability to work both independently and as part of a team.
Apply For This JOB
Industry :
Functional Area :
Help Desk And IT Support
Location :
DHAKA , BANGLADESH
Salary :
Negotiable
Gender :
Any Gender
Work Type :
Internship
Age :
21-26
Education :
Graduate
Years of Experience :
0-15
Apply By :
27 of Nov 2023
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