Zonal In-charge - Branch Operation
Job Responsibilities
- Identify current and potential sales opportunities for Super Home.
- Ensuring all operational aspects of the branch, which include housekeeping, food quality, daily billings and payments, booking information, and customer support
- Handle various types of complaints, resolve disputes, and address grievances and conflicts.
- Supervising staff levels to ensure that guest service, operational needs and financial objectives are met.
- Trained the front desk team to operate, manage, and monitor services smoothly.
- Ensuring effective communication between the operations team and the sales team.
- Provide exceptional service that goes above and beyond to ensure customer satisfaction and loyalty.
- Maximizing the company's revenue by ensuring guest satisfaction and encouraging repeat bookings.
- Maintain cordial relationships with the commercial clients.
- Responsible for boosting sales, enhancing customer satisfaction through excellent service, and ensuring the cleanliness and tidiness of the branch.
- Responsible for overseeing the budget of the designated zone, including resource allocation, cost control, and meeting financial targets.
- Always keep an eye on the market conditions and trends in the designated area.
- As a Zonal In-charge, it is crucial to facilitate effective communication between upper management and the teams under your supervision.
- The zonal In-charge must possess strong problem-solving and decision-making skills, as they may face a variety of challenges within their zone and must promptly find effective solutions.
Experience Requirements
- At most 5 year(s)
Additional Requirements
- Age at most 38 years
- Only males are allowed to apply
- Applicants must have good English efficiency.
- Applicants must have good knowledge of M.S Office (Especially M.S Excel).
- Should have experience in Hospitality related Software.
Apply For This JOB
Industry :
Functional Area :
Sales Coordinators
Location :
DHAKA , BANGLADESH
Salary :
Negotiable
Gender :
Male
Work Type :
Full Time
Age :
38-43
Education :
Graduate
Years of Experience :
5-6
Apply By :
22 of Dec 2023
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