Associate Manager Service Delivery

Job Description:

Coordinates test activities for a medium to large test team including manual and automation testers. Communicates with the offshore and onsite client and service teams to ensure proper test delivery. Reports and escalates on time to appropriate stakeholders for timely resolutions.

Candidate must have 8+ years of Microsoft dynamics F&O functional testing experience

Review and analyzes requirements, specifications, and technical design documents to provide timely and meaningful feedback

Create detailed, comprehensive, and well-structured test plans and test cases

Design and create test automation scripts

Execute test automation scripts and analyse results

Create logs to document testing phases and defects

Report bugs and errors to development teams

Coordinate and communicate with the project team about the issues encountered

Build and manage relationships and ensure customer/client satisfaction

Industry:

IT & services