QC & Governance Manager

Job Description

To lead the entire product QC & Governance team, ensuring all products in our platform are following our content and QC guidelines

To regularly monitor and ensure that we have all mechanisms in place in order to control restricted items from going live on the platform

To build up as well as constantly ensure we have strong foundations in terms on QC guidelines

To be on top of QC SLA ensuring all products are validated within promised SLA

You need to be an excellent communicator to ensure all internal processes that are set are aligned to every related stakeholder in the company including our seller base

You need to be an innovator who is constantly using various new testing methodologies to maintain our product quality standard

To create and maintain a solid brand management framework in order to prevent misuse of unauthorized brands in the platform

Requirements

Bachelor's / Master's Degree in management, engineering, project management or related field

Minimum three of work experience in leading e-commerce industry

Knowledge and experience in project management highly preferred

Must be comfortable with MS - Office tool, SQL, Excel and other statistical techniques is preferred

Should have an ability to think outside the box, build up processes and guidelines in order to build strong product governance foundation for the company

Excellent verbal and written communication skills

Should be able to defend and stick to our guidelines and also convince all stakeholders on adopting the framework

Great organization skills, strong multitasking ability, detail-oriented and flexible

Competencies

Technical

Analytical

Communication

Initiative

Team Player

Benefits

International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.

A platform to learn from Alibaba’s world-leading ecosystem

Rigorous training and exposure in team management, leadership, business analytics, and operations.

An opportunity to train the next generation of business leaders

Competitive salary and incentive package

Health & Medical insurance