Call Center Executive

Job Description

Job title: Call Center Executive/ Telephone Interviewer/ TSRs

Salary: 30,000.00 to 50,000.00 PKR + Commission depending on experience

Location: Main Boulevard DHA, Lahore Cantt

Shift: Second Shift (Afternoon 1:00 PM to 10:00 PM) Monday to Friday

Responsibilities:

Sourcing candidates for job vacancies from online job boards.

Following a script to interview job seekers but also using your initiative to ask additional questions in order to get further clarity on points that might require further clarification.

Taking detailed interview notes and emailing them across to the relevant UK based Recruiter in the team

Selling jobs to candidates (not all jobseekers are actively seeking work, therefore, some will need persuading)

Communicating clearly and effectively

Essential Requirements

An excellent command of written and spoken English.

Minimum 1-year call centre experience (UK, USA or Canadian campaigns)

Spoken English must be in UK (or other Western) accent

Must enjoy talking to people (via phone), as this role is all about people!

A true professional with a positive attitude.

Able to work honestly and ethically.

Must be able to work in a fast past and dynamic work environment.

Very well organised and reliable.

A Team player.

An excellent communicator.

The ability to persuade and influence without being pushy or aggressive.

Excellent customer service skills.

IT literate with good knowledge of Microsoft Office and Skype.

Must be able to work second shift (01:00 PM to 10:00 PM) Monday to Friday

Candidates with the experience in the Recruitment industry would be preferred.

This is not a simple call center agent role. We are offering you a rewarding and challenging career in a growing company in recruitment industry.