Technical Writer / Communication Expert

MicroMerger is searching for an experienced technical report writer to join our team and help take our client focused services to new heights. As an ideal candidate, you have proven experience in a highly technical / business field, such as software development, computer science, or business management. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

Objectives of this Role

Develop comprehensive documentation that meets organizational standards

Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success

Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications

Evaluate current content and develop innovative approaches for improvement

Daily and Monthly Responsibilities

Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration

Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Skills and Qualifications

Bachelor’s or higher degree in Business Management, IT, English Literature or any relevant technical field

2-3 years’ industry experience as an effective technical writer / business report writer

Proven ability to quickly learn and understand technical and business-related topics

Previous experience writing documentation and procedural materials for multiple audiences

Superior written and verbal communication skills, with a keen eye for detail

Proven ability to handle multiple projects simultaneously, with an eye for prioritization

Firm understanding of the systems development life cycle (SDLC)

Previous software development experience

Salary

Market competitive with attractive compensation package

Disclaimer:

Company reserves the right to reject any or all applications or change the number of positions at any stage without assigning any reason or as per requirements.

Company will not consider applicants not fulfilling the requirements / criteria mentioned above.

Incomplete applications will not be entertained.

Company reserves the right to cancel the whole hiring process at any stage without mentioning any reason.

Only shortlisted candidates will be invited for tests and/or interviews via call or Email.

MicroMerger provides equal opportunity to all qualified Male & Female candidates.

Recruitment will be made on contract basis, extendable based on arising needs

Shortlisted candidates will have to bring their CV, attested copies of CNIC, certificates, experience certificates and educational qualification at the time of the interview

No TA/DA or any expense would be admissible during the whole hiring process including interviews, tests etc.