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Resort Manager (Foy's Lake Complex, Chittagong)
Job Responsibilities
- To monitor & ensure daily, weekly and monthly activity of Resort & Banglows at Foy's Lake Complex, Chittagong.
- Assists in ensuring that standards of service are met by training and mentoring the staff
- Close monitoring of Visitor comments in the comment books & follow-up for next steps on regular basis.
- Monitoring guest check in and check out
- Monitor visitor's trend.
- Ensure proper documentation of bill & voucher.
- Prepare monthly collection & deposits statement.
- Prepare monthly receipt & payment statement
- Conduct market survey on competitor's activities, planning, strategies and recommended management creative suggestion for business planning.
- Ensure comfortable environment
- Ensure room and furniture neat and clean.
- Give direction to receptionist, house keeper, room attendant and cleaner
- Take immediately necessary action if guest has any complain about room service/environment.
- Maintain profile of potential clients
- Monitor records of visitors and guests as per prescribe format.
- Maintain liaison with media & cultural bodies
- Search for new business opportunities/ developments
- Any other jobs assigned by the reporting authority from time to time.
Experience Requirements
- At least 8 year(s)
- The applicants should have experience in the following business area(s):
Hotel, Motel, Resort
Additional Requirements
- Age 35 to 50 years
- Only males are allowed to apply
- Ability to work under pressure.
- The candidate should be efficient and independent in making correspondence both in English & Bengali.
- Sound knowledge in MS Office package.
For more info, please contact at ruma_hr@concordgroupbd.com
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