Information Moderator - Protection
Job Responsibilities
- Reply to questions received at the information hubs with the help of a digital platform (containing articles and service maps) and Communication with Communities guidelines.
- Follow protocol to escalate any communication from vulnerable cases to Protection Specialists.
- Provide Feedback on (and translate into English if required) representative and noteworthy questions and feedback and write an analysis of the day's communications (including responses to individual questions, trends in conversation and information gaps).
- Share opinions, feedback, cultural awareness, contextual knowledge, and learning with the wider team on an ongoing basis.
- Collaborate with Editorial team and the frontline staff team to develop thorough, well-researched answers
- Analyze information gaps amongst refugee populations to feed into future content creation.
- Keep up to date with all the new information that we put out on an ongoing basis and attend regular trainings as required.
- Any other duties as assigned by the supervisor
- Deliverables
- Ability to deliver information and collect feedback from communities on information needs.
- Ability to draft weekly reports and other project progress reports of high quality
- Ability to conduct information need gap assessments in various sectors to inform appropriate intervention and response to people's queries.
- Effective coordination and collaboration with IRC internal sectors and other partners
- At least 2 year(s)
Apply For This JOB
Industry :
Functional Area :
Location :
Coxs Bazar , BANGLADESH
Salary :
Tk. 48500 (Monthly)
Gender :
Any Gender
Work Type :
Full Time
Age :
18-60
Education :
Graduate
Years of Experience :
0-2
Apply By :
11 of Nov 2020
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