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Front Office Manager/ Branch In-charge
Job Responsibilities
- Identify current and prospective sales opportunities for Super Home.
- Ensuring all operational aspects of the Branch including housekeeping, quality of food, daily billings & payments, booking information and customer support.
- Handles complaints, settling disputes, and resolving grievances and conflicts.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Train up, Operate, Manage and monitor of Front Desk Team.
- Provides services that are above and beyond for customer satisfaction and retention.
- Ensuring daily visitor and bookings.
- You will be highly responsible for increasing the sales, improve the customer satisfaction by improving service and maintain tidy cleanliness of the branch.
Experience Requirements
- At most 3 year(s)
- The applicants should have experience in the following area(s):
Hotel front desk, Hotel Management
Additional Requirements
- Age at most 32 years
- Candidate should be presentable.
- Applicants must have good English efficiency.
- Applicants must have good knowledge in M.S Office.
For more info, please contact at info@neways3.com
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