Front Office Manager

Job Responsibilities

Engage each customer as a unique individual and listen attentively to their requests.

Adhere to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety.

Target customer hunt, fill up the seats.

Follow up to all subordinates' daily activities.

To manage daily billing and payments.

To monitor house keeping department.

To ensure satisfactory food for the customers.

Conduct performance evaluations for the employees.

Perform accurate check-in and check-out of customers.

Interact with guests.

Record and respond to customer concerns.

Maintain accurate reservation information.

Create the SOP and maintain the SOP.

Employment Status

Full-time

Educational Requirements

Graduation from any discipline.

University degree will highly preferable in Hospitality Management.

Experience Requirements

At least 4 year(s)

The applicants should have experience in the following area(s):

Customer Service, Front Office, Guest Relation, Housekeeping

The applicants should have experience in the following business area(s):

Hotel, Resort, Restaurant

Additional Requirements

Age at least 28 years

Both males and females are allowed to apply

Applicants must have good English efficiency.

Applicants must have good knowledge in M.S Office.

Applications must have a willingness and ability to work under pressure.

Willing to work in a team.

Confident and dynamic personality

Job Location

Dhaka

Salary

Negotiable

Compensation & Other Benefits

Candidate will get residential facility from the company, if necessary.

Festival Bonus

Performance bonus for every month.

Breakfast, lunch and dinner provided by company.

TA for office purpose.