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Intern - Front Desk
Job Responsibilities
- Assisting with daily front desk operations such as check-ins and check-outs, managing reservations, responding to guest inquiries or complaints, handling payments, and updating records.
- Conducting regular room inspections and maintenance checks to ensure that rooms are clean, fully equipped, and properly stocked with essentials.
- Ensuring the security and safety of the hostel, monitoring guest activities and responding to emergencies or incidents as needed.
- Collaborating with team members to develop and implement operational policies, procedures, and guidelines to improve guest satisfaction and efficiency.
- Maintaining a positive and welcoming atmosphere in the hostel, building rapport and trust with guests, and resolving conflicts or issues in a professional and timely manner.
Experience Requirements
- At least 1 year(s)
- Freshers are also encouraged to apply.
Additional Requirements
- Age at most 30 years
- Only females are allowed to apply
For more info, please contact at info@neways3.com
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