IT & application Expert Sr. Executives/ Executives

Job Responsibilities

Provide end user support and perform as Service Integrator (SI).

Expertise on Installing, maintaining and troubleshooting.

Manage web hosting & web enabled application.

Deep technical skills for hardware troubleshooting of Laptops, Desktops, Network Multifunctional Printers (MFP), Color LaserJet Printers and local LaserJet printers, Projectors, UPS and Sound systems.

Maintain IT Hardware inventory and disposal process.

Maintain liaison with vendors for IT HW Warranty and other Services.

Provide IT support to onsite & online business meetings.

Coordinating with 3rd party internet vendor to ensure smooth internet supports for expats.

Escalate unresolved/critical problems and follow up with the next level system admins.

Experiences on IT Service Monitoring system.

Experiences on handling IT Projects.

Employment Status

Full-time

Educational Requirements

Bachelor's degree or higher degree in Computer Science.

Experience Requirements

At least 3 year(s)

Additional Requirements

Minimum 3 years working experience in recognized Airline/Online travel Agency/Travel Agency / Tourism industry IT department.

Sound knowledge of Airline, Travel Agency related IT operations.

Good command in spoken and written English.

Job Location

Dhaka

Salary

Negotiable

Compensation & Other Benefits

Mobile bill