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Credit Recovery Officer
Job Responsibilities
- Initiate and execute the debt recovery process for overdue accounts, delinquent payments, and outstanding dues from customers and individual
- Investigate and analyze the facts behind investments that have become risky or may potentially become problematic
- Research and due diligence to understand the underlying reasons for increased credit risk and identify potential warning signs of potential defaults
- Communicate with debtors to negotiate payment plans and settlement agreements. Evaluate debtors' financial situations and propose realistic repayment options
- Liaise with customers, clients, and internal stakeholders in a professional manner to encourage timely payments and address any concerns related to debt recovery
- Prepare regular reports on the status of outstanding debts, recovery efforts, and success rates. Present the reports to the management team
- Ensure all credit recovery activities comply with company policies, legal requirements, and ethical standards
- Provide excellent customer service to debtors, guiding them through the recovery process, and answering any queries they may have
- Deal with local administration/law enforcement agencies where required
Experience Requirements
- 3 to 6 year(s)
- The applicants should have experience in the following area(s):
Credit Collection, Credit Control And Recovery, Credit Recovery, Credit Risk Management - The applicants should have experience in the following business area(s):
Banks, Electronic Equipment/Home Appliances, Group of Companies, Manufacturing (FMCG), NGO
For more info, please contact at info@waltonbd.com
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