Manager Counselling

Job Description

• Conduct research and prepare reports for segments across undergraduate, graduate and MBA education at the top universities across the world
• Create and manage product materials for Undergrad, Graduate, MBA and Student Advisory Programs
• Maintain individual client files and manage client communication for all counselling products including: undergraduate, graduate, MBA, school abroad, foundation, college road map, student advisory program
• Assist students and Sales teams with information related to student recruitment for Kings, SOAS, Queen Mary and Sussex Universities in UK
• Track login details, and operational status of applications and admission decisions for all clients
• Manage centralized counselling email address and maintain queries and documents review list
• Support marketing, business development, and sales team data requests from Counselling department
• Develop and manage Dignosco Alumni network for US, UK, & MBA programs
• Build and manage Dignosco Counselor's Network
• Supervise and manage Assistant Manager Counselling Department who shall be responsible for creating and managing product materials, conducting research and developing research packs, engaging US universities, building presentations for events / projects / development / training material, etc., and developing and monitoring student leadership projects
• Coordinate work between clients, higher management and fellows/interns.
• Handle daily weekly, monthly meeting with higher management to discuss performance highlight key issues and solutions.
• Maintain communication with students and universities
• Reconciliation of fellow workflow.
• Conduct client meetings and help them with their university lists, extracurricular activities and application for USA, UK, Canada and Europe.