Sales Representative - International (Remote)

Responsibilities

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

• Acquire a thorough understanding of key customer needs and requirements

• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

• Ensure the correct products and services are delivered to customers in a timely manner

• Serve as the link of communication between key customers and internal teams

• Resolve any issues and problems faced by customers and deal with complaints to maintain trust

• Play an integral part in generating new sales that will turn into long-lasting relationships

• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

• Identifying promising prospects through cold-calling, networking, and customer referrals.

• Ensuring that all sales administration and customer service activities run smoothly.

• Providing overall guidance to newly-recruited Sales Representatives

.• Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations

.• Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers.

• Analyzing sales metrics to determine whether current sales strategies are effective.

• Conduct in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.

Requirements and skills

• Proven experience as a key Account Manager/ Sales Executive.

• Experience in sales and providing solutions based on customer needs

•Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels

• Excellent organizational skills

• Ability in problem-solving and negotiation

• Bachelor's degree in business management or administration, marketing, communications, or a related field is preferred.

• Proven sales management experience.

• Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software such as (Zoho, HubSpot Salesforce, etc.)

• Strong negotiation and consultative sales skills.

• Excellent analytical and problem-solving skills.

• Outstanding organizational and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• Excellent communication skills are mandatory