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Sales / Support Executive - Inbound
Responsibilities
- Achieve established standards for call/chat/email handling quality, Sales and productivity.
- To handle customers according to sales pitch and techniques in the best possible manner.
- Provide support to customers as per the standard procedure.
- To meet all the established quality benchmarks.
- Ensure compliance with all company/client policies, procedures, and practices.
- To endure that highest level of quality customer care is delivered and all problem incidents are reported and highlighted.
- Should pay special emphasis on target-based selling
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