Receptionist

Job Description

This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner. Announcers present music, news, and sports and may provide commentary or interview guests about these topics or other important events.

Essential Functions :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Greets and seats guests, presents menus to guests, informs them of special catch and soups.

· Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.

· Takes names on a waiting list.

· Runs the floor plan board.

· Observes tables and keeps track of clean, dirty and occupied tables.

· Takes guest information and quotes wait times to guests accurately when tables are not immediately available.

· Cleans, organizes and stocks menus at host area.

· Answers phone and answers questions concerning the menu and restaurant.

· Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.

· Fills to-go orders, if applicable.

· Maintains restrooms throughout shift.

· Sweeps foyer and front entrance area frequently.

· Performs other duties as directed.

Competencies

· Customer Focus.

· Communication Proficiency.

· Organizational Skills.

· Stress Management/Composure.

· Multi-task oriented.

Position Type/Expected Hours of Work

· This is a full-time position, typically working 35-40 hours a week. Frequent evening and weekend shifts are required.

Travel

· No travel is expected for this position.