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Team Lead - Contact Center

Responsibilities

 Measuring resource performance and ensuring optimum productivity level of each team member

  • Creating effective coordination with team members to keep them engaged & intact with team deliverables
  • Interacting closely with team members to ensure maximum target completion and effective resource utilization 
  • Liaison with Sales Team for disputed sales and claims
  • Maintaining qualitative & quantitative targets by adhering define protocols
  • On call escalations handling for better customer experience
  • Ensuring the daily, weekly monthly lead qualification targets accomplishment as assigned by manager
For more info, please contact at recruitment@zameen.com
Apply For This JOB
Industry :
Functional Area :
Supervisors And Team Leaders
Location :
Salary :
Negotiable
Gender :
Any Gender
Work Type :
Full Time
Age :
24-28
Education :
Graduate
Years of Experience :
2-3
Apply By :
31 of Aug 2021

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