Muhammad Zia
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Manager Sales & Marketing
Izhar Monnoo Developers Pvt Ltd
Masters
University of The Punjab
Summary
A dynamic person having expertise in multiple fields like Business Development,Customer Services & Client Management, Marketing & Branding, Corporate Sales and last but not the least in Event Management. Being such a dynamic personality I have a passion to provide best customer experience and client services. Seeking to obtain a challenging position in a highly motivating and learning environment that would help me to enhance my knowledge and skills and be a part of team that works dynamically towards the growth of the organization and gain satisfaction thereof.
Experience
Manager Sales & Marketing - Izhar Monnoo Developers Pvt Ltd
2014 - Present
Train, supervise and support office staff, Schedule shifts, Ensure timely and accurate customer service. Handle complaints and specific customers’ requests, ensure company’s policies are met.Formulation and implementation of Marketing strategies (pre-launch and post- launch) and business plans to develop corporate portfolio and their monitoring specially in changing and unfavorable environment, responding ongoing sales requirements, devised appropriate strategies to maximize sales potential, and captured market share.Making of Print, Electronic (National and International), outdoor and web based advertisement Plans. Designed innovative systems and procedures to maximize the smooth flow of work within the department as well as improving interdepartmental coordination. Formulation of Agreements for marketing & Sales, SOPs, Bylaws, Transfer and Sale Deeds for the clients.
Key Account Manager - Warid Telecom Pvt Ltd
2009 - 2014
Negotiating contracts with client and establishing timeline of performance, collaborating with sales team to maximize profit by up-selling or cross-selling, Meeting all client needs and deliverable according to proposed timelines and Expanding relationships and bringing in new clients.Leading a team of 15 people for corporate sales and providing Priority Services to our Corporate Clients. Organizing the employee records like their day to day targets, attendance, make sure that sale targets must be achieved and clients are properly treated and guided. And to provide best customer experience is my top priority.Developing a solid and trusting relationship between major key clients and company, Resolving key client issues and complaints and Developing a complete understanding of key account needs.Working with sales team, creative, advertising, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met.
Honours And Awards
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