Tasmina Rahman
Profile URL Available.
Customer Care Executive
Texmart Trading Company Ltd. (Giant Group)
Bachelor
American International University Bangladesh
Summary
To secure employment with a reputable company like yours, Where I can utilize my skill and qualifications. I want to enhance my practical work skills through your organization, which will be benefit my future plan.
Experience
Customer Care Executive - Texmart Trading Company Ltd. (Giant Group)
2021 - 2021
1. Response to a customer in due time within the brand voice and solving their problem by social media or phone calls.
2. Keeping all the order record correctly in "Google Excel Sheet".
3. Daily reporting about the online orders.
4. Solving “Exchange Issues”.
5. Communicating with all the "Courier Services" & "Deliveryman" about the parcel’s condition.
6. Keeping good behavior always with the customers and others collaborating organizations and co-workers.
7. Concern about customers satisfaction.
8. Monitoring social Pages, Posts, Comments and websites.
9. Inventory and remove Stock Out products from the website timely.
10. Keeping Dispatch parcel information.
Honours And Awards
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