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IT Associate
Job Responsibilities
- Responsible for all electronic devices across all offices
- Ensure 24/7 office internet
- Ensuring all the workstations are ready to work with all the required IT accessories (Laptop, Keyboard, Mouse, Monitor, etc.)
- Installing and configuring computer software, systems, network, printers, and scanners
- All the PCs and peripheral devices (Ex: Mouse, keyboard, HDMI cable, Monitor) are working correctly, and Identify faulty IT devices and take action accordingly.
- Testing new technology/devices and proposing a plan to improvise our current systems
- Maintain the inventory effectively where all the electronic devices are listed with specifications and locations
- Update inventory in real-time for including/excluding electronic devices
- Maintain confidentiality strictly
- Ensure and monitor everyone is following ISMS protocols/standards
- Assists in maintaining information security through controlled hardware AND/OR software installation and training
- Follow the emergency plan for equipment, power, or security failures when necessary and protect data and ensure security
- Business continuity plan for IT failures
- Ensure CCTV cameras are working properly and monitor footage
- Build strong relationships with the vendors (ISP, IPS, etc.) and interact and communicates effectively with internal/external contacts
- Create and update maintenance log for all the electronic devices (AC, Fridge, IPS, etc.) and ensure maintenance is being done on time
- Troubleshooting, support, and repair when IT equipment or network malfunction
- Express new ideas and suggestions in a positive manner
- Provide electronic purchasing proposal with estimated cost, benefits, and deadline
Experience Requirements
- At least 1 year(s)
- The applicants should have experience in the following area(s):
Hardware & Networking, IT Support Service
For more info, please contact at career@adivagraphics.com
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