Waiter/ Captain

Job Responsibilities

• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by superior.
• Filling in for absent staff as needed
• Server food and beverage to the guest as per the course of order.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Understands and can communicate products and services available at the resort.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
• Carry out any other duties as required by management.

Employment Status

Full-time

Educational Requirements

• Minimum HSC/ Diploma from a reputed Institution.

Additional Requirements

• Only males are allowed to apply
• Overall confidence to handle clients.
• Must have a pleasant & positive personality.
• Good Command in both Bangle and English.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Able to work morning, evening, weekend, holiday, and overnight shifts.