Assistant IT Manager

Job Context

Department : Information Technology

Report to (Direct) : IT Manager

Job Responsibilities

To manage the IT Department for delivering productive and efficient IT services to ensure smooth business operations.

Domain Server, Deployment and Active Directory configuration and Administration.

Advance knowledge in Mikrotik Router and Switch configuration and Administration (Routing, Firewall, Bandwidth Management, VPN, VLAN Setup).

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and verifying completion of scheduled jobs such as backups.

Support the ERP system. Manage, coordinate and strategic consulting with Team Manager

Analyze the requirements of end users, communicate between clients and software development team to finalize the scopes for development.

Microsoft SQL Database Server 2016 Configuration, Data Migration, Synchronization, trouble shooting and Administration.

Assist in purchasing efficient and cost-effective technological equipment and software.

Provide subject matter expertise support to Held Desk and end users

Maintain network performance by performing network monitoring and analysis, and performance tuning; troubleshooting of network problems and secure connectivity between various network devices.

Knowledge on Windows 2008/2012 Active Directory and MS Exchange Server.

Maintain server, network infrastructure and connections to the Intranet, Extranet and Internet and ensure optimal configuration between connections.

Ensure proper IT services and support to all field offices through field visit and remotely

Investigate, diagnose and resolve computer software and hardware faults. Troubleshooting all IT related issues of Windows and Mac users

Strong interpersonal skills, ability to interact and build relationships work as a team

Should be well-groomed, smart and energetic

Strong presentation and delivery skills

Strong attention to detail and accuracy, aiming for perfection

Should be proactive and dynamic, ability to work hard efficiently

Ability to multi task and remain organized, meet deadlines

Hands on experience on working in large infrastructure.

Experience on system security handling including network and workstations and disaster recovery

Employment Status

Full-time

Educational Requirements

B. Sc. / M.Sc. in Computer Science and Engineering, Information Systems or Information Technology.

Microsoft Professional Certification would be preferable.

Experience Requirements

At least 3 year(s)

Additional Requirements

At least 3 years of working experience in the related field

Highly Experience in the following areas: Apple / Windows, Office 365

Must have both hands-on implementation experience, and expert level knowledge of Microsoft technologies and Mac Technology.

Excellent written and verbal communication both in Bangla and English

Self-motivated, energetic and team player

Good analytical skills and problem-solving attitude

Sound knowledge on Windows Server administration 2012 or above

Job Location

Dhaka

Salary

Negotiable, attractive salary for the most deserving candidate.